Our Soft skills training focuses on those elements of training that require changes in behavior and thinking. Organizations today recognize that the soft skills training of their employees play an important part in maintaining relationships with their customers and developing a successful business.
Many organizations we have worked with point out that soft skills are high in the list of requirements for global business; hence an important part of management training . They have found that soft skills training in areas such as Cultural Sensitivity, Business Etiquette and good Communication Skills (telephone etiquette, email etiquette, information gathering and listening skills) make a greater impact on clients from across the world rather than a high degree of technical skills.
Hostenia.com primarily focuses on Training and Development . Our soft skill training programs encompass a wide range of skills that most organizations find an integral and necessary part of everyday business. From basic communication skills to strategy and change management Hostenia.com offers a wide range of soft skill training to address every business need. It is an integral part of corporate training in today’s world.
Objective of the Training:
- Help students understand the benefits of and create an awareness about Soft Skills.
- Guide students to kick-start a bright and illustrative career.
Course Structure: Soft skills training includes the following topics:
- Aptitude.
- Reasoning:Verbal, Non verbal.
- Interview Skills.
- Body Language: Gestures, postures.
- Dressing Sense & Business Etiquettes.
- Business English:Verbal/written English communication.
- E-Mail Etiquetts.
- General etiquettes.
- Common mistakes in punctuation, grammar and spelling.
- Sending effective messages.
- Responding to messages.
- Organizing the different parts of an email.
- Making a Great First Impression.
- How to present yourself to people.
- Greetings, Introductions.
- The art of small talk – how to make proper introductions, paying & receiving compliments, Small Talk & Networking.
- Behaviour in team meetings.
- Developing your professional and personal image.
- Personal Hygiene.
Duration of the Training Program: The total duration of the training program will be 60 hours spread over 2-3 months.
Methodology:
- Power Point Presentation
- Open Discussions
- Group Activities
- Mock interviews
- Case Studies
- Activities
